4 Key Benefits of Outsourced Logistics Management

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Outsourced logistics management is a business practice in which a company hires a logistics service provider, either a third-party logistics company (3PL) or fourth-party logistics (4PL) provider, to manage some portion or even the entirety of its supply chain operations. The outsourced functions can include transportation, warehousing, inventory management, order fulfillment, and distribution. In this blog post I’ll explain how outsourcing these functions can drive significant benefits to companies, ranging includingcost reduction, increased flexibility, and the ability to focus on core competencies. I will also outline some challenges and limitations of outsourced logistics management, provide guidance on when to consider outsourcing to logistics companies, and criteria to keep in mind when selecting an outsourced logistics partner.

What is Logistics Management Outsourcing?

As noted above, outsourced logistics management commonly takes two forms, through partnerships with3PLs and 4PLs. Both 3PLs and 4PLs give shippers the opportunity to benefit from the expert logistics staff, transformative technology, and proven processes that 3PLs and 4PLs offer. Let’s take a closer look at these benefits.

Why Is Outsourcing So Attractive to Business?

Outsourcing offers several key advantages for business, including the following:

Focus on Core Competencies

An increasing number of companies are outsourcing costly, labor-intensive operations which are not part of their core competencies.  Among the most frequently outsourced operations are customer support, accounting, data entry, and research and development.

Cost Savings and Reduced Overhead

Outsourcing can reduce full-time employee costs, such as those for healthcare and retirement contributions.  It can also cut overhead—for example, a growing business might not have sufficient office space in its current location—outsourcing activities like customer support and data entry solves that problem. Additionally, freight audits can ensure cost-effectiveness and quality in outsourced operations.

Seasonal Flexibility

Outsourcing is ideal for companies which experience cyclical demands.  For example, an accounting firm might need additional help during tax season; outsourcing part of this function can get the job done without taking on more permanent employees.

Logistics Management Outsourcing

Outsourcing has become increasingly popular among shippers and manufacturers in recent years.  Their core strength is in making products, as well as in procurement and streamlining production.  Outsourcing allows these companies to fulfill orders more efficiently through third-party logistics (3PL) providers.

A recent report from Armstrong & Associates highlighted the extent of growth in outsourced logistics management.  It found, for example, that third-party logistics grew by almost 5% from 2010 to 2013.  The lion’s share of that growth was in 4 industries: industrial, healthcare, technological and food and groceries.  Domestic transportation services management was dominant in outsourcing demand, accounting for almost 25% of all demand for 3PL services.  Warehouse management accounted for almost 20% of demand. Ecommerce continues to spur strong growth in transportation and warehousing services.

What are the Major Benefits of Outsourcing Logistics Management?

There are numerous benefits of logistics outsourcing, here are the top four that many shippers seek:

Enhanced Productivity

Transportation management is extremely complex and labor intensive, requiring working with multiple vendors, customers, suppliers, carriers and administrators.  Outsourcing transportation management frees up shippers to focus more intensely of core, revenue-generating activities, like procurement or building more collaborative relationships with suppliers.  This leads to enhanced productivity and a stronger bottom line.

Improved Outcomes

Third-party logistics providers are experts at what they do, and they have access to the latest and most effective transportation technology.  They are trained to identify problems with your transportation footprint and provide effective solutions for transportation accounting and freight claims, among other areas.  Said differently, when you hire professionals, you get professional results.

Continual Improvement

Many shippers have neither the time nor the interest in chasing down complex business intelligence data, but building, accessing and analyzing that data is critical for continual improvement.  When you outsource logistics management to a 3PL, you’ll be provided with key reports and custom analysis to enhance operations.  With a clearer picture of which areas are functioning efficiently and which need improvement, you’ll have a leg up on your competition.

State-of-the-art Technology

Best practice for shippers is the use of a transportation management system (TMS), which simplifies supply chain functions and reduces logistics costs.  This is especially true as more companies turn to multiple sales channels and distribution methods.  Incorporating this technology is critical to remaining competitive—outsourcing to a 3PL which provides access to transportation management system technology solves this problem.

Challenges and Limitations

For all its benefits and advantages, there are some challenges and limitations of outsourced logistics solutions that shippers should consider.

  • Dependency on Provider

    When outsourcing some or your entire supply chain management functions to a 3PL or 4PL, you are not only placing a tremendous amount of trust in your partner. You also risk becoming highly dependent on the partner for critical logistics functions. This can create risk if the provider fails to live up to expectations.

  • Loss of Visibility and Control

    When a 3PL or 4PL partnership is implemented correctly, shippers can expect to benefit from enhanced visibility and control. However, when providers fail to beproactive in their communications, shippers can often feel disconnected from day-to-day operations, resulting in concerns about service levels and response times.

  • Unanticipated Cost

    If you have not previously engaged with a 3PL or 4PL, it is critical that you fully understand the cost structure of your contractual agreements, particularly fees related to fees for additional services, penalties for contract violations, or other potential “hidden costs.”

When Should You Consider Outsourcing to a 3PL or 4PL Company?

Outsourcing some or all of your logistics functions to a 3PL partner or 4PL is a strategic decision driven by your specific supply chain needs and overall business goals. Here are some common scenarios thatoften spur companies to consider an outsourced logistics partnership.

  • Cost Reduction

    Building and maintaining an in-house logistics and supply chain team can be expensive in terms of both labor costs and technology investments. Outsourcing these functions can help companies reduce costs. In addition, partnering with transportation-focused 3PL providers can also help shippers “buy better” because the 3PLs relatively large, aggregated shipping volumes create economies of scale.

  • Core Competencies

    Partnering with a 3PL or 4PL allows business to focus on their core competencies of product development, sales, and marketing, rather than the day-to-day hassles of managing a complex supply chain.

  • Scalability and Flexibility

    Partnering with a 3PL or 4PL can help businesses that experience seasonal volatility and fluctuating demand by providing resources, including people, technology and infrastructure, to rapidly and easily scale up or down while avoiding significant investments. A logistics service provider (LSP) can also provide critical support, expertise and easy access to infrastructure such as warehouse space and distribution centers, when companies are expanding into new markets.

  • Technology and Innovation

    3PLs and 4PLs provide critical logistics technology, including Transportation Management Systems (TMS), Warehosue Management Systems (WMS), real-time transportation visibility platforms (RTTVP) and sophisticated middleware to provide an integration layer tying disparate systems and supply chain partners together. Whether your company builds or buys this technology, hiring the right people to operate and maintain it can come with a daunting pricetag. Even for companies that are willing to make these investments, the pace of technological innovation is simply too rapid for most companies to maintain a competitive edge.

  • Visibility and Control

    A lack of visibility and control- typically stemming from disparate systems that lack integration- is one of the key reasons shippers turn to outsourced logistics service providers. 3PL and 4PLs can provide platforms, integration, and reporting that enhance visibility to supply chain operations, and the data business leaders need to make timely and informed decisions.

  • Managing Growth

    Whether your company is growing organically, via mergers and acquisitions, or both, an outsourced logistics partner can deliver the people, processes, and technology you need to manage and maintain profitable growth.

  • Customer Service

    If your organization is challenged to maintain desired service levels and customer satisfaction, partnering with a 3PL or 4PL can help improve your logistics operations, with improved on-time pick and delivery, delivery, enhanced order fulfillment accuracy, and more efficient returns processing.

How to Pick a Logistics Outsourcing Partner

Ready to move forward in selecting a logistics partner? Here are some key steps and criteria to consider:

1. Define your needs and objectives, including establishing KPIs to measure performance
3. Thoroughly evaluate the industry experience, expertise and reputation of potential partners
4. Review the service capabilities and technology offerings of potential partners to ensure they meet your immediate and potential future needs
5. Compare costs and pricing structures

If your company is struggling with supply chain disruptions, transportation management and experiencing increasing costs, it might be time to consider outsourcing. Outsourcing logistics management offers numerous advantages, from cost savings and increased flexibility to enhanced productivity and access to advanced logistics technology. By leveraging the expertise of 3PL and 4PL providers, you can streamline your supply chain, focus on your core business, and adapt more effectively to market changes. However, choosing the right logistics partner requires careful consideration of your unique needs, objectives, and the potential challenges involved. Ultimately, a strategic approach to outsourcing logistics services can unlock significant value, help you meet customer expectations, and drive sustainable growth in an increasingly competitive landscape. To learn more about how Sheer Logistics can help you achieve your supply chain goals, pleasecontact us today.

Whether you need full logistics management, carrier sourcing, or help with any part of the logistics process, Sheer Logistics delivers industry experts and cutting-edge technology that deliver bottom-line results.